shipping + returns
Import duties, taxes, and brokerage fees are not included in the product price or shipping costs. It is the buyer’s responsibility to bear the cost of import charges and taxes; you may check with your country’s customs office to determine these costs.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. By placing an international order, the buyer is responsible for abiding by their country’s laws, regulations, and restrictions. If product is seized and destroyed by customs, we will not be responsible for the losses, product, or shipping refunds.
Due to the hygienic reasons and the nature of our products, we are unable to accept any returns, refunds or exchanges. If you have received a defective item or a wrong order, please reach out to us at firstname.lastname@example.org so we may rectify this for you.